Most visa websites tell you what they sell. This page tells you what actually happens, so you know what to expect before you commit to anything.
1. You send your profile
Nationality, country of residence, intended travel dates, and what you are trying to do. That is enough for us to work out which routes are realistically open to you. It takes two minutes and costs nothing.
2. We tell you what is realistic
We come back with the route that fits, the documents it needs, a realistic timeframe, and the applicable cost broken into the official fee and our service fee. If no route is open to you right now, we say that instead of taking your money.
3. You decide, then we prepare the file
Nothing is charged until you have the figure in writing and have agreed to it. Once you do, we assemble the application, check every document against the current requirement, and flag anything likely to cause a query before it is submitted.
4. Submission and the decision
We submit through the appropriate official channel and keep you updated. The decision belongs to the relevant authority — we cannot influence it and neither can anyone else. What we can do is make sure the application is judged on your actual profile rather than on a missing document.
What we will not do
We do not guarantee approval, we do not publish fees we cannot stand behind, and we do not take payment for an application we think is likely to be refused. If your case is weak, you will hear that from us first.
How quickly will I hear back?
During working hours, usually the same day. WhatsApp is the fastest route. Outside working hours we pick things up the next morning, Dubai time.
When do I pay?
After you have the cost in writing and have agreed to it. Nothing is charged before that, and the official fee is always shown separately from our service fee.
What if my application is refused?
We explain what the refusal means, whether reapplying is realistic, and what would need to change first. Our refund position is set out on the refund policy page and confirmed before you pay.
Do you need my original passport?
We ask for scans wherever the route allows it. Where an original is genuinely required we tell you why, and it is returned as soon as that step is complete.
